Features / Inbound & Outbound Calling

Manage Relationships With All Your Contacts Using LeadPro!

Pick a phone number & start dialing your contacts from our app or desktop!

Why Do I Need A Dialer?

Keeping everything under one roof and dashboard means keeping track of your calls too. Through our Twilio technology partner, you’ll be able to make inbound calls straight from the desktop or mobile app. Track each and every inbound call with our in depth call reporting analytics.

Let Me Show You How It Works…

Two-Way Incoming & Outbound Call Communication With Your Customers

Easily call from our desktop or mobile app to communicate with your customers. The call & text pricing is pay-as-you-go, with all bulk pricing being billed from Twilio. The pricing is amongst the most minimal in the entire industry, and we pass on those savings to our users.

Calls Are Forwarded To Any Number

All inbound calls to your LeadPro number are forwarded to a custom number that can be changed at any time. Easily register more than one number to track calls from different sources. You even have the ability to record calls, set custom voicemails, assign numbers to specific team members, and register numbers from different area codes.

Personalized Communication

Store notes of each contact in order to track a history of your most important conversations. This is great for:

  • ​Building rapport through “the little details” - (i.e. “You just got back from a trip to Maui, right? How was that?”)

  • Documenting what was said/agreed upon during a conversation - especially if multiple people on your team are connecting with your contacts. (i.e. “Jenny wants to BUY the course, but needs to wait until after the 1st of the month”.)

  • ​Accountability - Track a client’s progress over time, and help them stay accountable by documenting their goals, actions, obstacles, etc. (i.e. “Last week, you committed to drinking 80 ounces of water each day. How did that go?”)

Manage Contacts In One Spot

Understand a contact’s ENTIRE journey with you ‘at a glance’. You can see everything you need to know about your contact and manage them in real time. Whether it’s billing details, enrollments, or orders, you have all the details in one place.

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Frequently Asked Questions

Can I make and receive calls with LeadPro?

Yes, LeadPro includes a built-in dialer that allows you to make and receive calls directly within the platform.

How does LeadPro handle inbound calls?

When a call comes in, LeadPro automatically creates a new lead or updates an existing one with the caller's information. You can also set up call routing rules to direct calls to the appropriate team member or department.

Can I record calls with LeadPro?

Yes, LeadPro includes call recording functionality, which allows you to record and playback calls for quality assurance or training purposes.

How does LeadPro handle outbound calling?

LeadPro allows you to make outbound calls to leads and contacts directly from the platform. You can also use pre-recorded voicemail messages to leave messages when a call goes to voicemail.

Can I send SMS messages with LeadPro?

Yes, in addition to calling, LeadPro includes SMS messaging functionality that allows you to send and receive SMS messages with leads and contacts.

Does LeadPro offer call tracking and analytics?

Yes, LeadPro includes robust call tracking and analytics features, which allow you to monitor call volume, duration, and outcomes, as well as track performance metrics for your sales team.

Can I use LeadPro for international calling?

Yes, LeadPro supports international calling, but additional charges may apply depending on the country you're calling. Contact our sales team for more information.

What kind of equipment do I need to use LeadPro for calling?

You can use LeadPro for calling with just a computer and a headset or a mobile device with the LeadPro mobile app installed. No additional equipment is required.

How can I get support for calling with LeadPro?

If you have any questions or issues with calling in LeadPro, our support team is available via email and Slack to assist you. We also have a knowledge base with articles and tutorials on how to use the calling features in LeadPro.

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