Med Spas: Turn Tuesday-Night Inquiries Into Consults, and Consults Into Treatment Plans and Members
A med spa lives on two conversions: inquiry to consult, and consult to treatment plan. The client who messages you about filler on a Tuesday night has usually messaged two other spas. The spa that replies first books the consult. And the consult only pays if someone follows up on the quoted package afterward, which is exactly the step that gets skipped when the rooms are full.
Predictable revenue comes from memberships and series, not one-off appointments. Selling a membership takes a well-timed follow-up after the first treatment, and most front desks are too busy running rooms to send it. Meanwhile your before-and-afters, the best marketing you own, sit in a camera roll instead of a posting schedule.
LeadPro answers the inquiry instantly, tracks every consult through to a sold plan, and sends the follow-up that turns a first visit into a member. It schedules your content and fills last-minute injector openings with a text to the right list. It's $297 a month with unlimited users and contacts, and we build it for you.
The problems LeadPro solves for med spas
Consults that never convert
A consult without follow-up is free education for a client who books elsewhere. Pipeline stages and automatic check-ins keep every quoted treatment plan moving until it closes or clearly dies.
DMs answered a day late
Aesthetic clients shop by Instagram DM at night. If your reply comes tomorrow afternoon, the deposit already went to a competitor. Instant replies win those hours.
Cancelled injector hours
A same-day cancellation wastes your most expensive provider time. A quick text campaign to clients waiting for openings can fill the slot before the hour is lost.
How med spas use LeadPro
Centralized Inbox
Instagram DMs, Facebook messages, texts, and webchat land in one inbox your whole team shares. Nobody digs through 4 apps to find the client who asked about Botox pricing.
CRM & Pipeline
Track every client from inquiry to consult to sold treatment plan. Quoted packages sit in a visible stage instead of a provider's memory, so follow-up actually happens.
Email & SMS Marketing
Fill cancellations with a text to your openings list, promote seasonal offers, and remind members when it is time to rebook. Campaigns go out in minutes, not marketing meetings.
Appointments & Booking
Clients book consults online around your provider calendars, and reminders keep them from no-showing. Your front desk stops playing phone tag to schedule a 15-minute consult.
Social Media Management
Schedule before-and-after posts, promotions, and educational content across Instagram and Facebook from one calendar. Batch a month of content in one sitting.
Have questions? We have answers.
Can LeadPro track quoted treatment plans?
Yes. Each consult becomes a pipeline card with the quoted package and value. Automatic follow-up texts go out on a schedule you set until the client books or declines.
Does it work with Instagram and Facebook DMs?
Yes. Messages from both platforms flow into the same inbox as texts, emails, and webchat. Your team replies from one screen, and every conversation stays on the client record.
Can we manage memberships and packages?
You can tag members, bill recurring payments, and automate rebooking reminders tied to their treatment cadence. Follow-up sequences help convert first-visit clients into members.
Is client information secure?
You control which team members can access client records, and data is stored securely. Keep clinical documentation in your medical records system; LeadPro handles communication and marketing.
What does LeadPro cost for a med spa?
LeadPro is $297 per month with unlimited users and contacts. No setup fee on the standard build, and monthly billing cancels anytime.
Ready to grow your med spas business?
See LeadPro on a live demo, or talk to sales about getting your team set up.
Prefer to talk? Call (415) 323-1792