One Inbox for Every Text, Email, Call, and DM, Answered From Your Business Number
Your customer texts Tuesday, emails Wednesday, and messages your Facebook page Friday. Today that's three apps and three chances to miss the job. In LeadPro it's one thread with her name on it.
- 1 inbox SMS, email, chat, Facebook, Instagram, Google
- 2-way texting from your business number
- Unlimited team members replying
The benefits, in plain English
Each step is what you get. Green happens on its own. Orange is the only part that needs you.
- Automatic
1. One inbox instead of six apps
Text, email, Facebook, Instagram, Google, and website chat in one list.
- You
2. Reply from one place, from your business number
You or your team, on a phone or at a desk.
- Automatic
3. Nothing is forgotten
Every message is saved to the customer’s record for next time.
- Customer
4. Customers get answers faster
The fastest reply usually wins the job.
The result No missed messages, and no hopping between six apps.
- Your customer does this
- LeadPro does this for you, automatically
- The part that's yours
Built once, then it runs
One thread per customer, every channel
SMS, email, calls, voicemail, Facebook Messenger, Instagram DM, WhatsApp, Google chat, and website chat merge into one conversation history.
2-way texting from a local number
Customers see a familiar area code, and your personal cell stays private.
Website chat that becomes a text conversation
The chat widget captures a mobile number, so the lead keeps talking to you by SMS after they leave your site.
Saved reply snippets
Store answers to your everyday questions and send a polished reply in two taps.
Team assignment and internal notes
Assign a conversation to the right person and leave private notes the customer never sees.
Full inbox in the mobile app
Read and answer every channel from iOS or Android, with push notifications the moment a message lands.
Replaces
- Podium
- OpenPhone
- Shared Gmail inboxes
- Live chat tools
One login, one bill. Unlimited users and contacts.
How we build it for you
- 1 20 minutes
Discovery call
A real conversation about how your business actually gets work. We look at your phones, your calendar, and where leads go quiet, then show you the systems running on live accounts.
- 2 We do the work
We build your systems
You fill in one onboarding form. We build your site, connect your number, import your contacts, and switch on every system. You are not configuring software.
- 3 25 minutes
Launch call
We walk you through what is now running for you, answer every question, and show you the two or three things you will actually touch. Then it runs.
Questions before you book? Call (415) 323-1792.
You know the feeling. A message you're sure you saw, somewhere. Was it a text? Instagram? The website chat thing? By the time you find it, it's two days old and the customer has stopped waiting.
It isn't that you're disorganized. It's that your customers have six ways to reach you and you have six places to look. Something is always going to fall between them, and it's usually the biggest job of the week.
LeadPro puts every channel in one inbox with one thread per customer. Text, email, calls, voicemail, Facebook Messenger, Instagram, WhatsApp, Google chat, and the chat on your website all land in the same place. You answer from your business number, not your personal cell. Your team shares it, and the mobile app carries it to the job site.
People who text you will buy from you. If you text back.
Watch your own habits for a day. You let unknown calls go to voicemail. You read every text within minutes. Your customers are exactly the same, which is why the business that answers by text gets a reply while the one that emails sits in a promotions tab.
LeadPro makes text the default without shutting off the other channels. A form fill, a missed call, or a Facebook message can each get an instant text back from your number. And because every message lives on the customer's record, the conversation stays with the business when an employee leaves.
Website chat that survives the closed tab
Ordinary live chat has a fatal flaw. The visitor asks a question, you're under a sink, and four minutes later they close the tab. Gone, with no way to reach them.
LeadPro's chat widget asks for a name and mobile number first, then carries the conversation over text. You can answer twenty minutes later from the truck and still win the work. Every chat also creates a contact, so the lead exists even if you never reply. You'll want to reply.
The work speaks for us
These are live businesses running on systems we built. Click any of them. We would rather you judge the work than read us describe it.
- Herring Bank SEO by LeadPro Banking herringbank.com ↗
- CRS Roofing Built by LeadPro Roofing crsroofer.com ↗
- USA Beef Packing Built by LeadPro Food processing usabeefpacking.com ↗
- Applewhite Water Well Built by LeadPro Water well drilling applewhitewaterwell.com ↗
- Glint Spokane Built by LeadPro Window cleaning glintspokane.com ↗
- Prevail 41 Built by LeadPro Christian apparel prevail41.com ↗
- Janssen Animal Shelter Built by LeadPro Animal welfare janssenanimalshelter.org ↗
Works even better together
Every LeadPro system shares the same contacts, calendar, and inbox.
Have questions? We have answers.
Which channels does the unified inbox support?
SMS, email, phone calls, voicemail, Facebook Messenger, Instagram DM, WhatsApp, Google Business Profile chat, and your website chat widget. All of them merge into one thread per customer.
Do I get a new phone number for texting?
Yes. LeadPro provides a dedicated local business number for calls and texts, and you can forward your existing line to it so nothing changes for customers.
Can my whole team use the inbox at once?
Yes, and LeadPro never charges per user. Assign conversations and leave internal notes so two people never answer the same message.
Will customers know I am texting from software?
No. They see a normal text from a local number, and replies come straight back into your inbox with the full history on the contact record.
What happens when a website visitor uses the chat widget?
The widget collects their name and mobile number, then moves the chat to SMS. You can reply hours later and the conversation continues on their phone.
Does texting cost extra?
The unified inbox and 2-way texting are included in LeadPro ($297 per month). Carriers charge small per-message fees for SMS, typically a few dollars a month for most businesses.
Want this running for your business?
Book a call. We will show it live, answer pricing straight, and build it for you if it fits.
Prefer to talk? Call (415) 323-1792